The questions tradies actually ask.

No. $0/month, no lock-in, no exit fees. You only pay when you accept a lead. Quiet week = you pay zero.

Four tiers, GST-inclusive. Tier 0 odd jobs $25, always exclusive. Tier 1 small repairs $45, always exclusive. Tier 2 replace or install: $75 exclusive, $50 with 2 quotes, $37 with 3 quotes. Tier 3 major reno: $110 exclusive, $75 with 2 quotes, $55 with 3 quotes. Emergency jobs always go to one tradie at the tier price.

Small jobs don't justify three tradies quoting. We send them to one verified tradie — better conversion for you, faster help for the homeowner.

A boost puts you at the front of the dispatch queue in one zone — first offer on every lead. $49 for 7 days or $149 for 30 days (both GST-inclusive). One active boost per zone at a time, with a 7-day cooldown after it ends before that zone can be boosted again. If you pass or the priority window lapses, leads flow to the normal queue so other tradies still receive them. Boost activity is visible to every tradie in the zone — nothing hidden.

Each zone caps at 5 tradies per trade. Slots are held by activity, not payment. If you go 30 days without accepting a lead, or miss 3 lead offers in a row, your slot releases to the waitlist. Keeps zones fresh for tradies who actually want the work.

Emergency jobs: 10 minutes. Everything else: 20 minutes. You'll get an SMS with a link — tap through, review the blind card, then hold-to-accept or pass. No answer inside the window counts the same as a pass: the offer rolls to the next tradie in the queue and your slot stays put. Three passes (or timeouts) in a row and your slot releases to the waitlist, so keep notifications on if you want to keep the spot.

Only when you hold-to-accept a lead. Viewing the card is free, passing is free. Payment goes through Stripe in-app the moment you accept, and a GST-inclusive tax invoice with our ABN and yours lands in your inbox automatically.

Yes. Every price on the site includes 10% GST. Your tax invoice breaks out the ex-GST amount and GST separately, ATO-compliant, with TRADIEMATCH APP's ABN and your ABN.

Yes. Every lead and boost charge generates an ATO-compliant tax invoice with TRADIEMATCH APP's ABN, your ABN and business name, GST breakdown and a sequential invoice number. Emailed to you and always available from your Billing page.

In the app under Billing. Every lead purchase and boost is listed, download any tax invoice, and update your saved card in two taps.

They post the job for free, get a text confirming it's live and a tracking link. When you accept, they get your name and mobile via text — no forms, no faff. If nobody accepts, they can reopen the job at no cost.

Flag it as no-contact within 24 hours of accepting and we'll take a look. If the lead was a dud or you genuinely can't reach 'em, you get a full refund.

The queue slot is on the card before you pay a cent — 'Quote 1 of 1' for exclusives, up to '3 of 3' for shared jobs the homeowner explicitly asked to compare. Locked at the database, so no more tradies get charged for the same job than the number shown.

Customer gets a prompt the day after the job. Every review publishes, the good ones and the tough ones. You can respond publicly to any of 'em.

Depends on the trade. Sparkies, plumbers, air-con, chippies, locksmiths and pest control need a licence — we sight the card. Painters, tilers, landscapers, cleaners and the like just need public liability cover on file.

Upload a current certificate of currency with the expiry date. If it lapses and you don't upload a fresh one, we auto-suspend leads until you do.

Yep. One toggle in the app. Pings stop until you flip it back on. Just don't leave it paused past 30 days or your slot releases to the waitlist.

There's nothing to cancel — no subscription to end. Just stop accepting leads, or delete your profile in Settings. Slot releases straight away.